The level of service we have received from Helen and the team at Clockwork has been second to none. Helen has offered insight and provided valuable information that we otherwise would not have been aware of, which has helped us build our own accommodation business further. It’s rare to find an Admin Service of this kind – one that goes beyond the call of duty, and is truly committed to helping its clients – and for that we are very grateful.
Clockwork is without a doubt one of the best companies I have had the pleasure of dealing with. In terms of knowledge, efficiency, professionalism and integrity, Helen cannot be faulted. If you are looking to take the hassle factor out of certain areas of your life, I would strongly urge you to take a look at Clockwork’s services.
I was really lucky to discover the existence of Clockwork, quite by chance, a godsend at a time when I was feeling bogged down by the endless bureaucratic trivia associated with purchasing an apartment in Warsaw.
From that time forward Helen Eade of Clockwork took a huge burden from my shoulders, using her existing contacts in the UK and abroad to resolve difficulties which to me had seemed hitherto almost insurmountable.
Her time is recorded exactly down to the last minute, so there is none of the broad estimates that most people in the property business seem to base their often inflated) charges on.
I found Helen a very positive, pleasant and happy person to deal with, and she has at the same time a matter-of-fact, no-nonsense approach which reassures. I am sure that all who have dealings with her share this very positive experience.
I can certainly give her my heartiest and most confident recommendation.
David H. K. Morgan
Clockwork have provided their services to me for over 4 years. They have saved me so much time and money that were it not for their help, I have literally no idea how I would have completed any of my property purchases and subsequent sales. During that time they have been extremely responsive, informative, insightful and tough when required. I have recommended their services on several occasions and will continue to do so.
Steve Harrington - Web Matters
As a company, we place a great deal of value on the efficiency and capability that Clockwork! brings. Clockwork! are a core element of our business and intrinsic to our unique selling points.
Jason Purvor, Director - Advantage Portfolio Ltd
Clockwork assisted our clients a great deal and ensured that they all achieved their goal of owning a villa in Cyprus. Clockwork made the whole process more organised and controlled and we would recommend their service to companies and individuals purchasing abroad.
E J Morgan - Oasis Park Developments Ltd
I can certainly recommend Clockwork to other property investors. Helen and the team understand the needs of the investor and have a great knowledge of the Polish, Cypriot, Czech, UK and other markets. What impresses me most is the proactive approach, pre-empting issues before they arise, and their attention to detail.
P J Richardson
What few property investment companies tell you when selling you that 'unbeatable' investment is the amount of time, energy and paperwork involved. I was literally drowning under the torrent of administration needed to purchase and manage my portfolio. Thank heavens for Clockwork! With their cool, calm and knowledgeable approach, excellent local knowledge and unbiased advice I now feel that I am controlling my investments rather than them controlling me! Brilliant!
Property Secrets is a publishing company with a turnover in excess of £700,000. We publish a large range of property investment books in electronic and paper format, and manage a complex private website (www.propertysecrets.net). Our major operations are distributed across not just the UK but Europe. We actively recruit remote workers as we find that they are often highly skilled self-starters. We have worked with Helen Eade and Clockwork for 2 years and they have provided an excellent quality of service. We rely on Clockwork to provide a wide range of services, including handling all of our direct contact with customers. We actively solicit feedback from customers about customer service and have had only positive comment back since employing Clockwork. We can wholeheartedly recommend using Clockwork for any administrative work, as they not only have excellent attention to detail, but also have very good communication skills - something very important in any partner, but particularly where remote working is involved.
Peter Bennett, COO
Clockwork and Helen Eade are so good that I am reluctant to recommend them as I just don't want anyone else taking up their time!
We are JoJaffa Ltd, a virtual publishing business with a complex and varied array of tasks from proof-reading to handling customers to responding to press requests to creating spreadsheets to booking restaurants etc. I have found that Helen is more than capable of taking on these tasks. In fact, she is able to foresee the impact of the work she is involved in and on many occasions has made intelligent suggestions on how to improve the quality of the work. I'm based in Valencia, Spain, my colleagues are based in Nantwich, Cheshire, and we work with authors based in Italy and other countries too. We are delighted for Clockwork to be our centre of business administration and customer management, and think that Clockwork is the perfect company for this operation.
Neil Lewis, Director
I am writing to thank you for the excellent help and assistance you gave us on our search for information and property recently. I was unaware of how much I had to learn about the Yorkshire area until we started using your services. I am also particularly impressed by the way you deliver all you promise and make it so easy to outsource various tasks to you. You certainly have been, and will be again, a valuable addition to the M&A business UK wide!
All the very best and thank you again.
Simon Doderer, Managing Director
Your service to us has been pretty well exemplary. I have always felt very comfortable in the sense that anything I have asked about has been dealt with promptly and very efficiently. It is important for us, particularly from such a distance, that we can be assisted in the various ways you have to date; from start-up right through to this next period of getting the business on to a viable state. Your assistance with the liaison for us with the bank, the accountants and suppliers and clients has always been just as good as we would wish to have it.
D Hawthorne, Company Secretary
Thank you for your timely assistance with my senior management conference at Oulton Hall recently. The feedback from the speakers was most complimentary and from my personal view, it was a pleasure to do business with you, even without meeting previously. My assistant and right hand woman Linda O'Neil recommended you highly and she was correct.
Dena Jones, Director - Goldmark Events
What is special about Clockwork is that not only does Helen have a huge bank of knowledge in this field, but also proactively searches out better solutions, and implements them, than the ones already on the table.
P R Hastrop
Helen helped me on a number of occasions when I was setting up my property and services business. Her knowledge of the industry is huge and she has a whole heap of valuable advice on what to do, where to go and how to solve challenges. I knew that I could always pick up the phone or e-mail Helen and she would be right there offering all the advice I needed. And if she couldn't help - she would know or find someone who could. Without Helen, I simply would not have "hit-the-ground-running" when I started my business - she was fundamental in getting it started and recommended clients to me.
I have a great deal of respect for Helen and would have no hesitation in recommending her. Furthermore, she is trustworthy, reliable and has a very professional approach to everything she tackles.
Tracy Broadhurst - Aztec Villas
Helen is a detailed orientated manager of our property company and is very efficient and organised. She has revolutionised the management of our property investments and turned around the profitability of our portfolio.
Consistently consistent - that's Helen. If you're faced with chaos, Helen brings valuable organisation. If you're faced with customers who need to know that they can trust you, Helen brings that trust. If you need an extra pair of hands, eyes - or even a reality check - Helen brings all these things, and much, much more. Your company (and your life) will be better than it ever was if you know Helen.
Helen possesses qualities we have not found in anyone else who provides property investment advice services. She has demonstrated honesty and integrity, even to the point of placing herself at a disadvantage in order to 'do the right thing'. Her strong morals and commitment to providing sound advice that serves the needs of her clients means that she has been able to build a strong network of people who share her positive values, and we have benefitted from her onward recommendations. Thank you Helen.
Having tried in vain for 3 months to resolve an issue with a lettings agent in Cyprus not passing on rent, I engaged the assistance of Helen Eade and Clockwork. Within 2 days, thanks to Helen's persistence and leverage with the lettings agent the situation was successfully resolved. Communication was first class throughout. This saved me the time and expense of engaging legal representation and/or a trip from Jersey to Cyprus to meet the agent face to face.
In the property business it is a rare pleasure to have dealt with someone with such integrity and I have no hesitation in wholeheartedly recommending Helen Eade and Clockwork.
Jonathan P Rumfitt
I found Helen at 'Clockwork' to be a positive force; she listened and responded objectively to my complex and upsetting situation, demonstrating real empathy and understanding and offered a pragmatic response. This was followed up with a steadfast, prompt and utterly professional service. I was genuinely surprised by the attention I got, this is customer service as it should be!